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Frequently Asked Questions

We’ve pulled together answers to some of the most famous questions that you need to know about our mobile car repair services.

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We specialise in mobile cosmetic car body repairs, including:
  • Scratches & scuffs
  • Bumper repairs
  • Minor dents
  • Paint touch-ups
  • Stone chips
Yes. We’re a fully mobile service and travel to your home or workplace across the Sunshine Coast. All we need is access to power and space to park the van nearby. We do not work in multi-storey car parks without ventilation unless you’ve been given specific permission by body corporate.
We service the Sunshine Coast and surrounding areas. If you’re unsure whether we cover your location, just get in touch.
Most repairs take 2–4 hours, depending on the damage. We’ll give you an accurate time estimate when quoting.

Simply send us photos or a short video of the damage via our contact form or text. We’ll provide a fixed price quote before booking.

In most cases, yes. Because we work mobile and focus on localised repairs, we’re often significantly cheaper than traditional body shops.
No. Once your quote is accepted, the price is fixed unless additional damage is discovered (which we’ll discuss with you first).
Yes. We use manufacturer paint codes and blend the repair so it matches your vehicle’s original finish.
Our goal is for repairs to be virtually invisible. While cosmetic repairs are not structural resprays, the results are often indistinguishable to the untrained eye.

Absolutely. Many customers use us to:

  • Prepare a car for sale
  • Avoid end-of-lease or fleet return penalties
  • Improve resale value
Once you approve your quote, we’ll arrange a convenient date and time that suits you.
  • Access to the vehicle
  • Access to a power outlet
  • The car keys
  • Someone available for contactless payment
We accept card payments and cash. We don’t offer discounts for cash.
Yes. We don’t carry out:
  • Structural accident repairs
  • Major rust repairs
  • Full resprays
If your damage isn’t suitable for mobile repair, we’ll tell you honestly.
  • Mobile convenience
  • Professional finish
  • Fixed pricing
  • Honest advice
  • Specialist cosmetic
  • Repair experience
We focus on quality over volume and treat every vehicle like our own.
If the scratch disappears when the surface is wet, it might polish out. Conversely, if you can feel it with your fingernail, it is probably deeper and may require professional repair.
If the paint hasn’t been damaged, then a paintless dent removal technician can fix it without repainting. We do not offer this service at the moment.
Costs depend on the extent of the damage. Light scratches and small dents are typically less expensive to repair, while deeper scratches or significant damage can be more costly. You can request a free quote by providing your car details. Generally our services range between $300-$2000 depending on the repair(s) needed.
Yes, even small damage can lead to rust, reduce resale value, and worsen over time if left unrepaired.
Insurance may cover repairs under comprehensive or collision coverage, depending on your policy and deductible.
  • Comprehensive insurance may cover damage from hail, vandalism, or falling objects.
  • Collision insurance may cover accident-related damage.
  • Small repairs may not be worth claiming if the cost is less than your deductible.
Minor scratches can sometimes be fixed at home, but dents and deeper scratches are best handled by professionals to avoid causing further damage.
Yes, scratches that expose bare metal can result in rust if not repaired promptly. If a scratch reaches the bare metal and isn’t addressed, moisture can lead to rust formation and spreading.
If correctly repaired by a professional, dents should not return. Poor-quality repairs may deteriorate over time.
Paintless Dent Repair is a technique where technicians:
  • Gently push or pull dents back into shape.
  • Do not repaint the car.
  • Preserve the original factory paint.
This method works best for small to medium dents where the paint is intact.

Yes, because professional repairs:

  • Enhance the car’s appearance.
  • Prevent rust from exposed metal.
  • Help maintain resale value.
  • Stop further damage from occurring over time.

Honest Reviews from our Customers

Heather SteamAccount

I contacted Rhys in the hope that I could get a large scratch fixed, he was very punctual with his response and also there was no wait time. He arrived and was very professional. He had all the equipment in his van. He did an excellent job and I would recommend him to anyone needing his services. 5/5 stars

Mandy Long

Very speedy response from Rhys when I submitted an online photo and quote request, excellent communication in getting back to me and no long waiting around! A full on workshop was unpacked and an expert repair and paint job done efficiently and thoroughly, very friendly and professional and work carried out to a high degree, thank you so much Rhys for a job done beautifully and all tidied up afterwards. Would highly recommend Rhys for outstanding work and excellent pricing!

Walter Baumann

Rhys is the man if you seek perfection in scratch and dent repair on your treasured car. In summary: Rhys arrived as communicated, worked efficiently, uses quality equipment and materials, is fastidious to achieve the best finish possible. In all, Rhys is very service orientated and a pleasant and safe operator.

John Perry

Scratches and dents on my Audi A5 were eliminated, perfectly matched paint, very conscientious, excellent communication and punctuality. Two of my neighbours saw the results and immediately commissioned Rhys to do their cars! 100% recommendation.

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